In 2008, Tom Mullen joined Nasatka Security to manage the operations of its growing Global Services division,
including operations management for a multi-million dollar U.S. Army contract held by Nasatka Security. Through 2011, Mullen has acquired and managed dozens of preventative maintenance and on-call repair contracts for Nasatka’s corporate and federal, state, and local government clients.
Mullen brings over 20 years of senior management experience in sales, service delivery and operations. Prior to joining Nasatka, Mullen managed operations for over ten years in the healthcare field, including two managed care firms and the Erie County government, with a strong emphasis on building provider networks and contracting. Mullen has also built and managed call center operations supporting Fortune 500 companies such as Verizon, Cingular and Fidelity, consistently exceeding sales and quality metrics for clients and profitability goals for shareholders.
Tom obtained his Bachelor of Arts Degree in English from Canisius College in 1987 and a Master of Arts Degree in English from the State University College at Buffalo in 1989.